Incident Response - It's How Quickly You Can Recover From a Breach That Matters

As discussed in the first blog of this series, when going through our recent rebranding process our team took a long hard look at the list of services we offered. On the back of this, we decided to sort our services into a more coherent structure to make it easier for clients to understand which service is right for them.

Today, we take a closer look at our Incident Response service line. This service line was developed to assist clients who have been unfortunate enough to experience a breach and to assist them in recovery, getting them up and running. We use our expertise to understand how attackers gained access to your systems and rebuild your networks to ensure you are stronger and have tighter security controls for the future.


Why do you need Incident Response?

Unfortunately, breaches do happen, how an organisation responds to these can be crucial. As we discussed in a previous blog “Ransomware Attacks; an Unforgiving Evil” cyber criminals continue to ramp up their attacks against organisations during the COVID-19 pandemic. Since the introduction of the General Data Protection Regulation (GDPR), if your organisation suffers a breach which exposes the personal data of your staff or clients there could be financial repercussions. However, the reputational damage associated with a breach could be more difficult to overcome. When recovering from a breach, timing and knowing what to look for is key. Secora Consulting has the expertise and skills to help you through this.


How can our Incident Response service help?

Secora Consulting, take a five step plan to incident response to offer a complete 360-degree approach. Our security consultants use their expertise to understand how attackers gained access to your systems. With this knowledge we work collaboratively with your team to help rebuild your networks with security built in from the get go to ensure you are stronger, resilient and more secure for the future.


Step 1: Identification

To effectively help your organisation navigate its way through an incident, our approach is to initially identify the incident. Our team will do this by reviewing your infrastructure and identifying any unusual activities, login attempts, unexpected new files or unrecognised user accounts. This will allow our team to gain insight into when and how the attack happened, what was affected by the attack, if not already known the likely effect and impact of the attack, as well as the source and initial point of entry.


Step 2: Containment

Once our team has gathered all the necessary information about your incident, our specialised security consultants will focus on containing this threat to prevent it damaging your infrastructure further. Our primary goal in this phase is to minimise and stop the incident so it can’t escalate further and infiltrate more of your infrastructure. Once our team develops an effective containment strategy, they will begin to review the evidence of the incident and gather any evidence which will be relevant for resolving the incident.


Step 3: Eradication

In this phase, our specialist team will develop a permanent and robust plan to restore all affected assets and infrastructure. We will focus on eliminating the threat in your infrastructure and systems and prepare to rebuild and replace any affected entities. Our 360-degree incident response solution includes running a specialised antimalware and antivirus software, uninstalling all infected software, rebooting or replacing any damaged infrastructure (within the scope of the incident), and rebuilding your network with robust and effective security protocols.


Step 4: Recovery

Once our team has removed all threats from your network, they will then oversee the restoration of all affected infrastructure within your organisation. This encompasses everything from initial data recovery to a final restoration review. Our team will continuously test and verify your network throughout the recovery stage to ensure the threat is completely removed and that your network has tight security controls and is functional.


Step 5: Lessons Learned

Once our team has completed their investigation, they will organise a debrief and review meeting with the stakeholders in your organisation to discuss findings and go through our final report. Throughout this process, our team will maintain detailed notes and documentation of the incident and all steps taken to remove the threats from your network. These notes will be used to compile a report on all findings regarding the incident. The steps our team took to respond and effectively remove the threat.

If your organisation suffered a cybersecurity breach, don’t panic. Get in touch, Secora Consulting has the skills and expertise to guide you through this testing time.

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Let's fix it.

Unfortunately, breaches do happen, it's how your organisation responds that will be remembered. Thankfully, the combined knowledge and expertise of Secora Consulting will get you back up and running.